WARRANTY


WOOD:

Each Warstic wood bat is checked for cracks, dents, blemishes, and significant grain lines where a split might occur before being shipped to each customer.  For this reason, and due to the nature of the game, there is no warranty offered on wood bats.

Occasionally, breaks may still occur as a result of mis-hits and/or misuse.  Mis-hits and/or misuse include, but are not limited to: making contact outside of the sweet spot, making contact on the back/front side of the bat, hitting anything other than baseballs, and/or slamming the bat on any surface.

If you feel your bat broke as a result of a manufacturing defect, and not as a result of the mis-hit and/or misuse examples listed above, please contact us to request a return shipping label for your bat within thirty (30) days of purchase. 

If, after inspection, we determine your bat is eligible for a replacement because of a manufacturing defect, and not as a result of mis-hits and/or misuse, we will ship a replacement back to you at no charge.

We reserve the right to refuse offering a replacement to any person who does not follow recommended product use and care.  We reserve the right to fully inspect each broken bat to determine if a bat is eligible to receive a replacement, and will replace the bat(s) at our discretion.

No replacements will be offered without a receipt.

 

METAL:

All metal bats come with a one-time replacement during a one (1) year warranty period from date of purchase.  Our factory warranty covers only major denting from normal use occurring one year from the date of purchase and/or structural cracking from normal use for one year from the date of purchase. Our factory warranty does not cover grip replacement, paint chipping, cosmetic blemishes, improper care, overuse, and/or abuse/misuse of the bat(s).  End-plugs may be replaced or repaired if found to be defective and will not affect your warranty.

We reserve the right to refuse warranty service to any person who does not follow recommended product use and care or does not adhere to our warranty policy.  We reserve the right to perform all necessary testing to determine if a bat meets warranty requirements and will either repair or replace the bat(s) at our discretion.

Please contact us to request a return shipping label for your bat.

Once the bat is returned, it becomes property of Warstic and cannot be returned to the customer as it may require further testing for manufacturing defects.

Warranty applies for individual bat use only; warranty does not apply to a bat with multiple users and/or used as a team bat.

No warranties will be offered without a receipt.

Purchases made from third-party auction sites or bats not purchased from an authorized dealer are not eligible for a warranty.