WAR BEANIE (THUNDERCLOUD)

30 Day Limited Warranty on Pro Prime Wood Bats

This policy only applies to Warstic Wood bats, made using our Pro Prime Wood (designated by an ink dot on the handle), either custom or stock. If in the first 30 days of normal usage you experience an issue with your bat, we will issue a one-time replacement. To file a claim, use the form at the bottom of the page. Only the original purchaser is eligible for the warranty and claims made on a bat made from a 3rd party retailer must provide proof of purchase. Custom bat replacements will be remade per the original order at Standard Production speed (16-28 business days).

Each Warstic wood bat is checked for cracks, dents, blemishes, and significant grain lines where a split might occur before being shipped to each customer. For this reason, and due to the nature of the game, there is no warranty offered on wood bats.

Occasionally, breaks may still occur as a result of mis-hits and/or misuse. Mis-hits and/or misuse include, but are not limited to: 

• making contact outside of the sweet spot
• making contact on the incorrect side of the bat for that type of wood
• hitting anything other than regulation baseballs (including cage/high compression balls)
• slamming the bat on any surface

If you feel your bat broke as a result of a manufacturing defect, and not as a result of the mis-hit and/or misuse examples listed above, please CONTACT US to begin the review process. 

If, after inspection, we determine your bat is eligible for a replacement because of a manufacturing defect, and not as a result of mis-hits and/or misuse, we will ship a replacement back to you at no charge.

We reserve the right to refuse offering a replacement to any person who does not follow recommended product use and care. We reserve the right to fully inspect each broken bat to determine if a bat is eligible to receive a replacement, and will replace the bat(s) at our discretion.

All metal bats (both baseball and fastpitch) come with a one-time replacement during a nine (9) month warranty period from date of purchase. Our factory warranty covers only major denting from normal use occurring nine months from the date of purchase and/or structural cracking from normal use for nine months from the date of purchase. Our factory warranty does not cover grip replacement, paint chipping, cosmetic blemishes, improper care, overuse, and/or abuse/misuse of the bat(s). Use of anything other than regulation baseballs (i.e. cage/high compression balls) will shorten the life of your bat, and can be classified as misuse in filing a warranty claim.

Warranty claims made on limited edition/small batch release bats will be replaced with the comparable model if the original style/size purchased is no longer available. This is due to the finite inventory on the limited edition/small batch release bats, once that style/size is sold out, that's it.

Warranty claims made on metal bat purchases that were permanently marked down/purchased from the Warehouse Clearance section of Warstic.com are only eligible for store credit. The purchase price of the original bat will be applied to the replacement and we will send you a link to pay the difference. Warranty claims made on bats not purchased directly from Warstic require proof of purchase. Bats purchased on clearance from select third-party retailers are ineligible for warranty claims. Use the form below to contact us if you have any questions about your bats eligibility for a claim. 

We reserve the right to refuse warranty service to any person who does not follow recommended product use and care or does not adhere to our warranty policy. We reserve the right to perform all necessary testing to determine if a bat meets warranty requirements and will either repair or replace the bat(s) at our discretion.

Please CLICK HERE to begin the warranty claim process.

Once the bat is returned, it becomes property of Warstic and cannot be returned to the customer as it may require further testing for manufacturing defects.

Warranty applies for individual bat use only; warranty does not apply to a bat with multiple users and/or used as a team bat. Each bat is eligible for one warranty claim replacement. Our warranty policy does not apply to replacement bats received as a warranty claim.

No warranties will be offered without a receipt or proof of purchase.

Warranty does not transfer from original purchaser, as we have no way of assessing the condition of the bat when it is purchased second-hand. Purchases made from third-party auction sites or bats not purchased from an authorized dealer are not eligible for a warranty.

If any section of your Warstic Fly Rod becomes damaged, you can purchase a replacement section for $50. Use the form below to contact us and begin the replacement process. If you believe the damage is due to manufacturer error and not regular usage, please contact us immediately with proof of purchase so we can assess the issue.

Warranty claims made on rods not purchased directly from Warstic require proof of purchase. Use the form below to contact us if you have any questions about your rod's eligibility for a claim. 

We reserve the right to refuse warranty service to any person who does not follow recommended product use and care or does not adhere to our warranty policy. We reserve the right to perform all necessary testing to determine if a rod meets warranty requirements and will either repair or replace the rod at our discretion.

Please CLICK HERE to begin the warranty claim process.

No warranties will be offered without a receipt or proof of purchase.

Warranty does not transfer from original purchaser, as we have no way of assessing the condition of the rod when it is purchased second-hand. Purchases made from third-party auction sites or rods not purchased from an authorized dealer are not eligible for a warranty.