Customer Service hours are 8am to 5pm Monday through Friday. Any messages sent outside of those hours may go unanswered until the next business day.

If you have questions about any of our products or an order you placed, for fastest response click the "Help" button in the bottom right hand corner of your screen. Once you have completed the form, we will have one of our agents contact you ASAP.

Out of an abundance of caution for both our employees and customers, we are temporarily suspending store hours until further notice. However, we are allowing fitting appointments at the discretion of our staff. If you have any questions, do not hesitate to contact us at

You may also be able to find answers to your questions on our FAQ page.

Want to Demo a Metal Bat?  

We have opened a temporary showroom at 2816 Main Street in Dallas, Texas (one block down from our Headquarters at 2900 Main Street), schedule a time to come in and test out any of our metal bats email Check the calendar below to schedule a one on one with our fitting directors.  

Schedule a fitting with one of our team during any available time below: