Privacy policy

Warstic Privacy Policy

Effective Date: July 2025

Warstic Sports (“Warstic,” “we,” “our,” or “us”) values your privacy. This Privacy Policy explains how we collect, use, share, and protect your personal information when you visit our website, make a purchase, or interact with us through email, SMS, or social media.

By using our website, you agree to the practices described in this Privacy Policy. We may update this policy from time to time, and the latest version will always be posted here.

1. Scope

This policy applies to all personal information collected through:

Warstic.com and related subdomains
Our retail locations and events
Marketing channels (email, SMS, social media, and digital ads)
Customer support systems (Zendesk, Loop Returns, Shopify chat)

This policy does not cover third-party websites you may access through our site. Please review their privacy policies separately.

2. Information We Collect

We collect the following categories of personal information:

Category	Examples	Purpose
Identifiers	Name, email, billing/shipping address, phone number, IP address	Order fulfillment, support, communication
Commercial Information	Purchase history, order details, product preferences	Analytics, product improvement, marketing
Internet Activity	Browser type, device ID, pages viewed, referring site	Website performance, personalization
Payment Information	Payment card details (processed securely via Shopify Payments or other vendors)	Completing purchases
Geolocation Data	Derived from IP or shipping address	Fraud prevention, tax/shipping accuracy
Inferences	Preferences inferred from shopping or browsing behavior	Personalized recommendations
User Content	Reviews, survey responses, or messages to support	Customer service, brand engagement

We do not collect sensitive personal data (e.g., government ID numbers, health information).

3. How We Use Your Information

We use your information to:

Process and deliver your orders
Provide customer support
Send transactional and promotional emails or SMS (with consent)
Personalize your experience and recommendations
Improve website functionality and product offerings
Prevent fraud and maintain security
Comply with legal and tax obligations

4. How We Share Information

We do not sell personal information for money.
However, we may “share” information for advertising or analytics purposes as defined under certain state privacy laws.

We share information with:

Service providers: Shopify, Klaviyo, Zendesk, Loop Returns, Google Analytics, Meta, TikTok, and other vendors who help us operate our business
Advertising partners: Platforms that display targeted ads or measure performance
Legal or government entities: When required by law or to protect our rights and customers

All partners are bound by contracts that restrict them from using your data for any purpose other than providing services to Warstic.

5. Your Privacy Rights

Depending on where you live, you may have the following rights under state privacy laws (e.g., California, Colorado, Texas, Virginia, Connecticut, and others):

Right to Know: Request details about what personal information we collect and how it’s used.
Right to Access / Portability: Request a copy of your personal information.
Right to Delete: Ask us to delete your personal information, with certain exceptions.
Right to Correct: Request correction of inaccurate information.
Right to Opt Out: Opt out of the sale or sharing of personal information for advertising purposes.
Right to Limit Use of Sensitive Data: (If applicable) Limit how sensitive information is used.

To exercise these rights, email support@warstic.com

We may verify your identity before completing a request and will respond within the timeframe required by law (usually 45 days).

You may also designate an authorized agent to submit requests on your behalf.

6. Cookies and Tracking

We use cookies, pixels, and similar technologies to:

Enable essential site functionality
Understand user behavior through analytics
Deliver relevant advertising

You can manage your cookie preferences at any time by clicking “Cookie Preferences” in our website footer or banner.
Some browsers also offer “Global Privacy Control” signals, which we honor where legally required.

7. Text Messaging and Communications

By subscribing to Warstic text messages, you consent to receive recurring automated messages about our products and services.
Message frequency varies; message and data rates may apply.
You can opt out at any time by replying STOP, END, or UNSUBSCRIBE.

Consent to receive texts is not a condition of purchase.

8. Data Retention

We keep your personal information only as long as necessary to fulfill the purposes described in this policy:

Order and transaction records: retained for tax and accounting compliance
Marketing and analytics data: retained until you opt out or delete your account
Customer support messages: retained for up to 2 years for quality assurance

After these periods, your data is securely deleted or anonymized.

9. Children’s Privacy

Our website and services are not directed to children under 16.
We do not knowingly collect personal information from minors.
If you believe we have inadvertently collected such information, please contact us at support@warstic.com, and we will delete it promptly.

10. Data Security

We maintain physical, electronic, and administrative safeguards that comply with industry standards to protect your personal information.
Only authorized employees and service providers have access, and they are required to keep your data secure and confidential.

11. International Users

This site is operated in the United States. If you access it from outside the U.S., please note that your data will be processed and stored in the U.S.

12. Changes to This Policy

We may update this Privacy Policy periodically.
When we make significant changes, we’ll post the updated policy here and update the “Effective Date” above.
We encourage you to review it regularly.

13. Contact Us

If you have questions, requests, or complaints about this Privacy Policy or how your personal data is handled, contact us:

Warstic Sports
Attn: Privacy Officer
Email: support@warstic.com
Mail: 2900 Main Street, Dallas, TX 75226

14. Copyright and Trademarks

All content, names, logos, and graphics on this site are protected by copyright and trademark law and are the sole property of Warstic or its affiliates.
No content may be copied, modified, or distributed without written consent.
Unauthorized use may result in civil or criminal penalties.